Frequently Asked Questions about Your Holiday with Almliesl

At Almliesl, the huts, chalets and country houses are categorised according to the following holiday themes:

• Romantic huts & chalets
• Hut holidays with your dog
• Farm holiday
• Alpine holidays with the family
• Luxury huts at their finest
• Group holidays
• Holidays in the great outdoors
• Your bed in the alpine pastures – managed accommodation
• Sustainable accommodation

The ‘Your Alpine Experience’ section features the Almliesl holiday themes. This involves categorising the huts, chalets and country houses into groups based on different, specific holiday interests. The aim of the holiday themes is to make it even easier to find the ideal accommodation based on your holiday interests.

Essentially, the term ‘Alpine experience’ encompasses everything a holiday in the Alps, surrounded by nature, has to offer in terms of impressions and experiences. It’s about consciously savouring, far away from everyday life, the feeling of freedom, the scent of the alpine meadows, the babbling of mountain streams or the ringing of cowbells. Almliesl is the expert for this nature-filled holiday in the mountains – both in summer and in winter, amidst glistening snowfields and a crackling wood-burning stove.

If an alpine hut, chalet, or vacation apartment displays a symbol in the accommodation description, this vacation rental or the accommodation area is ideal for the respective vacation theme. However, there are no specific requirements that the accommodations must meet for the individual themes.

Please pay attention to the symbols directly in the accommodation list "Cabins & Houses" or in the accommodation description. The symbols indicate which accommodations are geared towards your favorite vacation theme.

Yes. Farm holidays are very popular with families. Children, in particular, love being up close to the farm animals. Many farms have tailored their facilities to cater for young guests. When looking for accommodation, keep an eye out for the ‘Family Farm Holiday’ logo.

Yes. A farm holiday is a great experience for anyone interested in farm life. What makes Almliesl special is that you can also choose and book accommodation close to the farm. These are self-catering properties located outside the farm grounds. This means you can decide for yourself how close you want to be to the farm’s daily activities.

The following types of accommodation are available for a farm holiday at Almliesl:

• Self-catering huts, chalets and country cottages near the farm (off the farm grounds)
• Self-catering apartments and chalets on the farm itself
• ‘Your Bed on the Alpine Pasture’ – huts run by the farm, with meals available on request

Self-catering cottages, chalets and country houses near the farm are not located directly on the farm grounds. They are ideal for anyone who wants a little distance from the hustle and bustle of farm life, yet still wishes to enjoy the experiences and delights offered by the farm.

The self-catering apartments and chalets right on the farm are the accommodation options that are right at the heart of everyday farm life. Feed the chickens, stroke the kittens, jump in the hay or watch the bread being baked. Simply right in the thick of it and fully immersed.

Generally speaking, the Almliesl farm holiday experience is designed for self-catering guests. Many of the farms offer homemade farm produce such as eggs, milk, bread and much more – these products can be easily incorporated into your self-catering arrangements. A separate bread roll service is often available on site. For farm accommodation at the managed alpine pastures “Dein Bett auf der Alm”, meals can be booked on site. Please feel free to check the detailed description of the accommodation or simply ask the Almliesl team directly. We look forward to providing you with comprehensive advice.

At Almliesl Farm Holidays, there are no fixed-time farm experiences. Farm life is far too varied and largely depends on the season – for example, cows may be up in the alpine pastures in summer, young animals are often born in spring, and the rutting season for wildlife watching is in autumn.
Let yourself be surprised by everyday life on the farm and feel free to chat to the local farmers to find out which activities offer a glimpse behind the scenes. Take note of the details in the accommodation description – here you’ll find out what’s going on at the farm, such as pony rides, alpaca treks, wildlife spotting, mushroom and berry picking, and much more.

A glimpse into farm life always offers a glimpse into a bustling workplace with set routines and a great deal of responsibility. The safety of everyone involved takes precedence over the experience. Every farm has its own rules to ensure its guests enjoy a carefree holiday, and these must be strictly observed. These range from visiting the stables and feeding the animals to handling tools, machinery or equipment. Parents have a duty to supervise their children at all times, especially when they are on the farm!

Depending on the farm, you may come across more than just the usual farm animals such as cows, sheep, goats or chickens. Some farms are also home to exotic animals, such as alpacas. There are often fenced-off areas with a small petting zoo. The rabbits, guinea pigs and baby goats are usually very tame and love being stroked.

Yes. The farms rent out their accommodation all year round. Only the mountain huts that are run as businesses can be booked during the summer season.
The Christmas season in particular is especially idyllic on a farm, characterised by rich traditions and cultural influences. During Advent, customs and a slower pace of life take centre stage – a unique opportunity to experience winter in the mountains.

We would be happy to discuss this with the respective hut owner. Please let us know if necessary.

No, we ask you to accept the maximum occupancy of each accommodation. The owners are renting out their cabins and houses, which are valuable private property, and should therefore be allowed to decide how many people can stay there at any one time.

No, excessive parties and events are prohibited in all Almliesl accommodations.

No. You are welcome to let us know the exact number of people up to 1 month before arrival. If this results in an increase in the rental price, we will adjust your invoice in good time before the payment deadline for the remaining balance.

Yes, the rental price increases for some accommodations if more people arrive than originally planned. Especially for large houses, we work with sliding price scales so that we can offer the accommodation at attractive rates for smaller groups as well.

This varies from hut to hut. You can see whether dogs are allowed on a hut holiday by checking the icons for each accommodation. You can find all the information and details about ‘holidays with dogs’ HERE.
Here are all the Almliesl accommodations for your ‘holiday with dogs’.

Use the filter on the website under ‘Features’ in the holiday programme, or click here to search for accommodation with a ‘sauna, infrared sauna or hot tub’.

Most of the luxury chalets at Almliesl are self-catering and offer you complete flexibility. However, some do offer additional services or have restaurants nearby – depending on the accommodation, you’ll find the relevant details directly in the description.

Anyone looking to rent a luxury mountain cabin can look forward to high-quality facilities and exceptional comfort. These often include alpine huts with saunas or extras such as mountain cabins with hot tubs, modern kitchens and stylish living areas.

A luxury mountain chalet at Almliesl combines a stunning location with high-quality facilities and exceptional comfort. At Almliesl, however, luxury can also mean the exceptionally fresh mountain air or the refreshing, clear water. It can also mean having access to electricity on the high alpine pasture. At Almliesl, you can define what luxury means for your break.

Unfortunately, we cannot provide general information on this, as each landlord decides individually. However, you will always find information on this in the accommodation description or under "Information and additional costs."

Some accommodations provide sauna towels or offer them for hire for a fee. Please check with the accommodation provider. To be on the safe side, we recommend bringing your own sauna towels.

Almliesl is committed to highlighting the sustainability of holidays in authentic mountain huts. Furthermore, Almliesl aims to offer those interested the opportunity to do something good for our planet with minimal effort. For as little as €5.00, you can help create habitats for endangered species, combat climate change or create jobs, amongst other things.

Through Almliesl, anyone interested can place a tea order with Teekanne and receive a 15% discount. To claim the 15% discount, a valid code must be entered during the ordering process.

The Almliesl Friends are selected partners of Almliesl who offer Almliesl guests or prospective guests special services or particularly attractive prices within their respective sectors.

Together with INTERSPORT Rent, we offer you the service and opportunity to equip yourself with top-quality gear for your outdoor activities during your vacation. As a guest of Almliesl, you receive up to 20% discount when booking your sports equipment online.

A lot can happen before your vacation. Protect yourself and book Hotel Cancellation Plus during the booking process. The price will be calculated automatically based on your entries. This travel insurance, specially designed for vacations in Austria, covers the costs incurred in the event of cancellation or curtailment of your trip, with no deductible and at special Almliesl rates. You can find all the information and an overview of the services in the product information.

When it comes to your mountain lodge holiday in Austria or South Tyrol, you’re in the best of hands with Almliesl because:

• you’re booking your holiday with someone who’s at home in the mountains.
• every lodge and every chalet is hand-picked.
• Almliesl knows every property personally and can therefore give you the best advice for your holiday.
• you can contact Almliesl 7 days a week if you have any questions. Almliesl isn’t just another faceless platform – the Almliesl team is here for you!
• because Almliesl promises you the best price when you book directly on almliesl.com.

Really smart! 

Reliability, responsiveness and a reputation for keeping one’s word – that is what Almliesl landlords and owners have been experiencing for around 30 years. Almliesl Touristik GmbH specialises in the successful letting of alpine huts, ski lodges, chalets, country houses, farmhouses and holiday apartments to holidaymakers seeking a break in the mountains and the great outdoors. Almliesl is renowned for the predominantly direct and exclusive letting and marketing of accommodation via its own Almliesl website. Almliesl ensures excellent occupancy rates, satisfied landlords and plenty of happy Almliesl fans.

Detailed information can be found under ‘Become a landlord’.

Anyone thinking of a mountain holiday will be familiar with Almliesl. Booking a mountain holiday with Almliesl Touristik GmbH means enjoying a relaxing break surrounded by alpine nature in authentic, regionally typical self-catering holiday accommodation. Almliesl is a strong brand that stands for quality and is easily remembered. Almliesl is renowned for its hand-picked selection of holiday accommodation close to nature, such as alpine huts, ski lodges, chalets, country houses, farmhouses and holiday flats in Austria and South Tyrol. Almliesl employs trained tourism professionals and experts in mountain holidays. The Almliesl team provides comprehensive advice and information to prospective guests regarding their holiday preferences. Guests appreciate the professional and friendly service and the smooth handling of everything from the initial enquiry right through to their return journey.

Almliesl Touristik GmbH is a family-run business based in Maishofen in the Salzburg region, near Zell am See. Almliesl is an incoming agency with around 30 years’ experience, specialising in the tourist rental of holiday accommodation in natural settings in Austria and South Tyrol. Almliesl’s holiday programme includes alpine huts, ski lodges, chalets, country houses, farmhouses and self-catering holiday flats. The managed huts, which offer guest rooms or apartments for overnight stays, also provide meals on request.

Holidays over Christmas or New Year’s Eve are particularly popular. Almliesl often receives bookings as much as a year before arrival. However, Almliesl frequently still has the option of securing a free mountain hut for New Year’s Eve. The range of options is gradually expanding, but cancellations also mean it’s still possible to snap up a New Year’s Eve hut at short notice.

An Almliesl holiday can easily be transferred to friends or relatives. Please let the Almliesl team know so that the booking details (name, number of guests, children, etc.) can be updated correctly and the owner is also informed.

All Almliesl accommodation is self-catering. These Almliesl huts and holiday homes offer a ‘bread roll service’. Accommodation in the ‘Your Bed on the Alpine Pasture’ category includes breakfast and may also offer other meals.

All Almliesl accommodation is offered on a self-catering basis. The ‘Your Bed on the Alm’ category – managed alpine huts offering overnight stays – features alpine huts and mountain huts that are run by staff and therefore offer various additional services on site for a fee (such as breakfast).

You’ll get the best tips from your local accommodation provider. They’re the locals in the area and always have great ideas or information to share.
Once you’ve paid the balance for your Almliesl holiday, you’ll receive a guest information link for your accommodation containing all the important details. You’ll also find exciting tips on the region and places to visit there.

If you have any questions or concerns, please feel free to contact the local landlord directly. They will be happy to offer advice and assistance and resolve any issues if necessary. The Almliesl team is also available to help during office hours (Mon–Fri, 08:00–17:00). For enquiries outside office hours, at weekends or on public holidays, we have set up an “emergency number” for our guests. You can find the number in the Almliesl Terms and Conditions and via the automated message on +43 (0)6542 80480.

Yes. Almliesl Touristik GmbH is available 7 days a week for emergencies on the mobile number +43 664 385 40 80.

Yes, up to 3 months before arrival, it is possible to make a change to your booking for a one-time fee of €45.00. This must be done in writing.

In our self-catering accommodations, the minimum stay is 3, 5, or 7 nights, depending on the accommodation and season. Unfortunately, we cannot accept bookings for shorter stays in this accommodation category, as organizing, travel, heating and cleaning are too time-consuming for short stays. The managed cabins at Almliesl offer a great alternative. Here you can book "your bed in the Alps" for as little as one night.

Our offers are non-binding and the requested period may be booked by other guests at any time. You can book available accommodation online around the clock on our website.

Our offers are non-binding and the requested period can be booked by other guests at any time. You can book available accommodation online around the clock on our website.

We extend our rental agreements individually and in direct consultation with the cabin owners. As a rule, we accept bookings up to approximately one year in advance. Please understand that this is not always possible, as the extension depends on contract negotiations and feedback from the respective owner.

In most Almliesl accommodations, you will have the place to yourself. If there are additional residential units, apartments, or private rooms in an accommodation, you will find clear information about this in the accommodation description.

There are several vacation homes in the Almliesl program that include multiple apartments. We refer to the individual residential units as "units." This allows you to reserve a single apartment or, if necessary, the entire house (multiple units) for you and your loved ones.

Binding bookings must be made in writing.

The rental price and service fee are paid directly to Almliesl Touristik GmbH. The additional costs listed in the offer and on the booking confirmation are in many cases collected directly by the owner on site. However, some vacation homes and apartments are also fully managed by Almliesl. In this case, the additional costs are also settled at the time of booking.

If you need to cancel your Almliesl vacation, you can do so free of charge up to 3 months before your planned arrival date. However, you will be charged a one-time processing fee for the expenses incurred. For cancellations made 3 months or less before arrival, cancellation fees + the service fee will be charged. See our terms and conditions for full cancellation details.

Please note: Upon completion of the booking, we offer our guests travel cancellation insurance at special rates. With this offer – even at a reduced price – we reserve the right to process cancellations strictly in accordance with our terms and conditions. Unfortunately, we cannot make any exceptions in the event of cancellation.

The deposit is 20% of the rental price and is due within 10 days of booking.

The remaining payment is 80% and must be paid no later than 1 month before the start of the trip.

No, there is no reminder message. We kindly ask you to note the deadline in your calendar.

We accept payments by bank transfer or credit card.

The additional costs, which in most cases must be paid on site, depend on the accommodation booked. You will find a detailed list for your accommodation under "Information and additional costs" during the booking process, in the offer, and in your confirmations.

Our service fee covers additional services that go beyond the normal booking process. Examples include comprehensive guest correspondence, including our guest information link, IT systems for booking and payment processes, and organization and availability in case of emergencies outside office hours.

After you have paid the balance, you will receive all the important information and contact details for the house or cabin owner via the guest information link. It is important that you call your landlord a few days before your arrival to discuss your approximate arrival time, details of key collection and (if necessary) ordering linen sets. For accommodations managed by Almliesl itself, please contact us directly. We look forward to your call!

Yes, absolutely! It's important for the landlord to know the exact number of people staying in the accommodation in order to calculate the additional costs and for the mandatory registration (local tax).

The keys will be handed over either directly by the landlord or via a key box and code. We kindly ask you to contact the landlord in good time so that important details can be discussed in advance. You will find the contact details in the guest information link. You will receive it after we receive your final payment.

All our accommodations are equipped with cooking utensils, crockery, glasses, and cutlery. Some houses also have kitchen towels. Many cabins and houses offer additional amenities—however, this varies from property to property and can be requested from the owner. Each accommodation provides one roll of toilet paper and, depending on your booking, bed linen and towels (some for a fee). Food, spices, oil, coffee, etc., as well as cleaning products, must be brought with you.

You will automatically receive the owner's contact details and the arrival address by email in our guest information in the interactive guest information link as soon as we have received the final payment.

Once you have booked your vacation and we have received your final payment, you will receive an email from us with a link to your comprehensive guest information. Travel information, contact details, house rules, guest ABC, regional information—you will find all this and much more behind this link.

Please leave your accommodation swept clean and separate the trash according to Austrian standards (paper, plastic & cans, glass, residual waste). If any damage has occurred, please report it to the owner. Please also clarify in advance with the owner where you can leave the door key upon departure.

Unless otherwise agreed with the owner or landlord, the standard check-in time is between 2:00 p.m. and 6:00 p.m. Check-out must be by 10:00 a.m.

If you are running late, please let the landlord know in good time. They will be waiting for you.

Please also respect the check-out time! If you wish to depart after 10:00 a.m., please check with the landlord to see if this is possible.

The landlord has the option of retaining a deposit. The amount will be stated in your booking documents. This serves as a reserve in case of any damage caused during your vacation. If everything is in order, the deposit will be refunded as quickly as possible after your departure – in cash or by bank transfer, depending on your landlord. If an accident happens and damage is caused, please inform the landlord immediately.

Yes. Almliesl Touristik GmbH can be reached 7 days a week for emergencies on the mobile number +43 664 385 40 80.

The landlords and owners of Almliesl Hütten & Ferienhäuser always do their best to meet all the requirements and expectations of their guests. However, even in the most beautiful accommodation, a defect may occur or the promised holiday service may not be provided.

The Almliesl landlords are always there for you. Please contact them directly or the Almliesl team if you have any concerns. Together, we will do our best to resolve the situation directly and on site.

In any case, Almliesl and/or the owner MUST have the opportunity to remedy the specific defect on site within a reasonable period of time.

If a significant defect cannot be remedied on site during your stay, please contact us and send us an email at office@almliesl.com. It is best to describe the specific situation with photos.