Holiday Amendments or Cancellation
You have the right to cancel your booking at any time before the date of travel. Applicable to all forms
of cancellation, is some written notification to MTS. Cancellation charges will become effective from the date this notification is
received in writing by us at our office. Therefore it is in your own interest give sufficient written notice to MTS. Our set cancellation
fees are as follows and are calculated per unit and holiday apartment:
Up to 61 days before travelling: 10% of the full amount
60 - 35 days before travelling: 50% of the full amount
34 - 2 days before travelling: 80% of the full amount
In the event of late cancellation (less than 24 hrs before travelling) or a no show, the price of the entire holiday will be charged
as a cancellation fee. Date and destination amendments are considered to be a cancellation and a new booking will follow.
For group bookings of 15 persons or more, the following cancellation fees apply.
up to 24 weeks before travelling: 20 % of the full amount
23 - 20 weeks before travelling: 30 % of the full amount
19 - 16 weeks before travelling: 50 % of the full amount
15 - 8 weeks before travelling: 80 % of the full amount
7 - 4 weeks before travelling: 90 % of the full amount
by a later cancellation: 95 % of the full amount
and by no show: 100 % of the full amount
Cancellation by MTS
Occasionally circumstances make it necessary for MTS-Almliesl to cancel the booking either before the
scheduled departure or following your arrival. MTS reserves the right to do so in the following cases:
a) Without notice, if you or one of your fellow travellers, in spite of warning, cause a disturbance or
hazard to other passengers whilst travelling or respectively act contrarily to the agreement.
b) Without notice, in circumstances beyond our control such as:- unforeseeable events (natural
disasters), war, strikes or similar events outside our control. In such cases, it will be necessary for us
to cancel the confirmed reservation.
Should MTS cancel the booking due to option a), no refund will be given. Should cancellation occur due
to option b), in this case, you will receive a full refund of all monies paid up to the time of cancellation, your
are not entitled to additional compensation. Should MTS have to cancel the booking as stated in option b),
during your stay, a refund matching the savings due to the cancellation will be reimbursed.
Insurance
We highly recommend that you take out a travel insurance policy including cancellation cover, preferably
at the time of booking or in the following week. However, the landlord and/or MTS are not in anyway liable
for the tenant during the period of rental. There is no insurance provided for the tenant nor his or her
belongings.
Liability
MTS is liable for assiduous travel preparations, accurate selection and supervision of all local service
providers and the orderly provision of services within the scope of the diligence of a prudent
businessman.
The contractual liability of MTS regarding compensation (except bodily injuries) is limited to the ternary
amount of the particular travel costs as long as the tenant´s damage has not been precipitated whether
intended nor wantonly negligent. This limitation of liability is also valid if MTS is responsible for damages
to the tenant resulting from the encumbrance of a service provider. We are not liable for service failures
which happen due to circumstances beyond our control. Especially in situations such as war, strikes,
natural disasters as well as disturbances occurred in the local area: Transport, maintenance, garbage
disposal e.g. water, electric, gas supplies and access roads, particularly when these disturbances occur
through unforeseeable events such as natural disasters or adverse local climate conditions.
Information and descriptions are provided by MTS and are correct to the best of their knowledge, however MTS accepts no responsibility for the correctness of this information. A potential emerging liability claim from MTS cannot exceed the agreed contracted lease price.
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